CRM what? This may be a fairly unknown or misunderstood term but Customer Relationship Management has arrived to make your life a little bit better.
This software stores all of the current and potential customer’s information, as well as all of their interactions they have had with a company.
How can this benefit you? This information allows you to understand the wants, needs, and level of interest of these contacts.
That is very valuable because it will establish a clear path of what your next steps should be.